Global 360 Feedback Rollout & Coaching for Leaders

coachbase
CoachBase 16 Febrero, 2026

Digital Coaching Platform for a Listed Shipping Company 

Transforming Leadership Across APAC & Europe 

A listed international shipping company operating across the United Kingdom, Denmark, Greece, India, and the Philippines partnered with CoachBase to deliver a global 360-degree feedback rollout through our digital coaching platform, followed by structured online coaching and executive team interventions. 

The program focused on senior leaders within the COO, Procurement and HR functions - all of whom are instrumental in delivering operational excellence, people strategy and cross-regional performance. 

As part of a change management program, the company wanted to increase leadership alignment, collaboration and operational efficiency at executive level. 

Objectives: Strengthening Leadership Impact at Scale 

The engagement was designed to: 

• Present leaders with a structured, multi-perspective evaluation of their effectiveness as a leader 

• Develop greater executive self-awareness and identify blind spots 

• Enhance communications with stakeholders and between functions 

• Align leadership actions with transformation and performance priorities 

• Develop measurable growth actions from those insights via executive coaching 

Instead of framing 360 feedback as an evaluative tool, the program shifted focus to leader coaching - developing a culture of self-awareness, growth and impact. 

The CoachBase Approach 

1. Global 360 Feedback via Digital Coaching Platform 

Leveraging the CoachBase digital coaching platform, our proprietary CoachBase 360 feedback for Leaders and ManagersTM assessment was rolled out on a global basis ensuring: 

• Safe and secure, GDPR- & PDPA-compliant data management 

• Full levels of confidentiality and anonymity 

• Automatic reminders and attendance tracking 

• Seamless report generation 

• Ability to scale globally by time zone 

It has been constructed using 19 Leadership & Management competencies created by our organizational psychologists, coaches and L&D specialists in line with leading industry best practices. 

It evaluates leaders across three dimensions: 

Leading Yourself ; Clarity, Composure & Personal Mastery 

Leading Others ; Trust, Influence and Team Effectiveness 

Leading the Organization ; Strategic Direction through Complexity  

This structured framework ensures actionable and relevant insights, revealing blind spots and hidden strengths, and increasing self-awareness, to lay out the foundation of a strong leadership.  

2. 1:1 Online Coaching with ICF-Certified Coaches 

Each participant received a confidential 90-minute debrief session with an ICF-certified executive coach, delivered through our secure online coaching platform. 

During these coaching for leader sessions, focused on: 

• Interpreting feedback data with clarity and objectivity 

• Understanding leadership strengths and differentiators 

• Surfacing development priorities 

• Integrating learning and analytics with strategic and operational roles 

• Concretizing next steps and commitments from leadership 

The balance of data and discussion was designed to support transfer insights into long-term changes in leadership behavior. 

Early Impact 

As the program progresses, early results are as follows: 

• Increased executive self-awareness 

• Development priorities are more clearly defined 

• Strong participation in online coaching discussions 

• Improved cross-regional dialogue 

• More organized conversations about accountability and collaboration 

The global deployment is an example of how a digital coaching platform can expand the range and reach of leadership development across continents, while preserving the level of confidentiality, personalization and executive depth. 

Why Organizations Choose CoachBase 

• Global network of ICF-certified coaches 
• Secure, scalable digital coaching platform 
• Integrated 360 feedback and executive online coaching 
• Expertise in coaching for leaders across complex, multi-country organizations 
• GDPR and PDPA compliant technology 

CoachBase enables organizations to deliver online coaching at scale without compromising quality or confidentiality. 

Explore Leadership Development at Scale 

If you are considering a 360-feedback rollout, executive online coaching, or a fully integrated digital coaching platform for your leaders, connect with our team. 

Website: http://www.coachbase.io/ 

Email: info@coachbase.io