A listed international shipping company operating across the United Kingdom, Denmark, Greece, India, and the Philippines partnered with CoachBase to deliver a global 360-degree feedback rollout through our digital coaching platform, followed by structured online coaching and executive team interventions.
The program focused on senior leaders within the COO, Procurement and HR functions - all of whom are instrumental in delivering operational excellence, people strategy and cross-regional performance.
As part of a change management program, the company wanted to increase leadership alignment, collaboration and operational efficiency at executive level.
The engagement was designed to:
• Present leaders with a structured, multi-perspective evaluation of their effectiveness as a leader
• Develop greater executive self-awareness and identify blind spots
• Enhance communications with stakeholders and between functions
• Align leadership actions with transformation and performance priorities
• Develop measurable growth actions from those insights via executive coaching
Instead of framing 360 feedback as an evaluative tool, the program shifted focus to leader coaching - developing a culture of self-awareness, growth and impact.
Leveraging the CoachBase digital coaching platform, our proprietary CoachBase 360 feedback for Leaders and ManagersTM assessment was rolled out on a global basis ensuring:
• Safe and secure, GDPR- & PDPA-compliant data management
• Full levels of confidentiality and anonymity
• Automatic reminders and attendance tracking
• Seamless report generation
• Ability to scale globally by time zone
It has been constructed using 19 Leadership & Management competencies created by our organizational psychologists, coaches and L&D specialists in line with leading industry best practices.
It evaluates leaders across three dimensions:
Leading Yourself ; Clarity, Composure & Personal Mastery
Leading Others ; Trust, Influence and Team Effectiveness
Leading the Organization ; Strategic Direction through Complexity
This structured framework ensures actionable and relevant insights, revealing blind spots and hidden strengths, and increasing self-awareness, to lay out the foundation of a strong leadership.
Each participant received a confidential 90-minute debrief session with an ICF-certified executive coach, delivered through our secure online coaching platform.
During these coaching for leader sessions, focused on:
• Interpreting feedback data with clarity and objectivity
• Understanding leadership strengths and differentiators
• Surfacing development priorities
• Integrating learning and analytics with strategic and operational roles
• Concretizing next steps and commitments from leadership
The balance of data and discussion was designed to support transfer insights into long-term changes in leadership behavior.
As the program progresses, early results are as follows:
• Increased executive self-awareness
• Development priorities are more clearly defined
• Strong participation in online coaching discussions
• Improved cross-regional dialogue
• More organized conversations about accountability and collaboration
The global deployment is an example of how a digital coaching platform can expand the range and reach of leadership development across continents, while preserving the level of confidentiality, personalization and executive depth.
• Global network of ICF-certified coaches
• Secure, scalable digital coaching platform
• Integrated 360 feedback and executive online coaching
• Expertise in coaching for leaders across complex, multi-country organizations
• GDPR and PDPA compliant technology
CoachBase enables organizations to deliver online coaching at scale without compromising quality or confidentiality.
If you are considering a 360-feedback rollout, executive online coaching, or a fully integrated digital coaching platform for your leaders, connect with our team.
Website: http://www.coachbase.io/
Email: info@coachbase.io