Pilot Coaching Program for Emerging Leaders at a Middle East Luxury Retail Group

coachbase
CoachBase 9月 14日, 2025年

Context & Objectives:

A leading Middle East luxury retail group aimed to strengthen the leadership capabilities of its emerging talent while providing structured support for mid-level and junior managers. The organization recognized that in today’s fast-paced retail environment, effective leadership and strong communication skills are critical for driving team performance, enhancing customer experiences, and sustaining business growth.

The pilot program was designed to deliver online coaching to a cohort of senior to emerging leaders as part of a 3-month professional development plan. The primary objectives were:

  • Supporting mid-level and junior managers in developing targeted leadership and communication skills to effectively lead teams and manage stakeholders.
     
  • Embedding coaching within broader talent development initiatives, ensuring that individual growth plans align with organizational priorities and long-term succession planning.
     
  • Providing flexible, goal-oriented coaching, allowing participants to progress at their own pace while focusing on practical application of skills in real-world scenarios.

Approach:

The program followed a structured yet adaptable coaching methodology, designed to address the unique development needs of each participant. Participants received individualized coaching sessions, which focused on enhancing self-awareness, refining leadership behaviors, and strengthening communication strategies.

Key elements of the approach included:

  • Personalized goal-setting aligned with both individual aspirations and Coaching for leaders objectives.
     
  • Practical skill application, encouraging participants to implement learnings immediately within their teams and workflows.
     
  • Integration with broader talent initiatives, ensuring coaching outcomes complemented other development programs within the organization.
     
  • Flexible delivery, utilizing online coaching platforms to accommodate diverse schedules and geographic locations, making it accessible and convenient for all participants.

Results:

Although the program is still in progress, early feedback indicates promising outcomes. Participants have reported greater clarity around their roles and responsibilities, improved ability to apply leadership and communication skills in daily work, and increased confidence in managing teams and projects. These results demonstrate the effectiveness of coaching as a scalable development tool capable of supporting future cohorts across the organization.

The pilot program has not only provided immediate benefits to participants but has also established a framework for ongoing leadership development, highlighting the value of embedding coaching within organizational talent strategies.

Contact:

For more information about our coaching programs and how they can support emerging leaders in your organization, please contact CoachBase at info@coachbase.io.